Fabrics business is one of the businesses with a high rate of customer influx. This buttresses the saying that; ‘looking good is good business. Hence, we had an interview session with one of the fast-growing entrepreneurs in the industry.
We featured the creative director of a notable online fabric store in this edition of Customer Showcase. Her name is Rolayo Williams-Lasebikan. She owns The Ankara Dentist store. It is a fashion business that specializes in fabrics such as Ankara, Cashmere Wool, Silk, Chiffon, and Adire.
Rolayo narrates how she has managed to be a dentist and an entrepreneur while speaking with our team.
Read the interview below
Rolayo Williams-Lasebikan, CEO, The Ankara Dentist
Contrary to what we think, our customers actually know how important it is to prepare early for Christmas. The only thing is majority of them really do not have an idea on what to really do considering the fact that many are on a lean budget and at the same time willing to do the best with such amount. Continue reading
A thank you card like the name implies is a style of card used in showing special appreciation to customers after every completed transaction. While few business owners (who understand how effective it is as a customer retention tool) have continually adopted it, others who aren’t aware of its potentials keep wondering why they are yet to experience any significant growth in their customer base and profit level. At other times, such businesses lose a large chunk of these metrics.
“So what exactly sets a thank you card apart?” You might want to ask. Continue reading
Clients are important part of every business, their relationship makes your company grow. This relationship can be enhanced by outstanding customer service and great products and often underestimated technique of gifts, on average 52% of customers find new business due to customer service and when polled, their reason for switching service provider was they were not given gifts, to them they were not appreciated, hence they would do their business elsewhere.
“What gifts do we then give our customers?” Continue reading