Our Promise
Happiness all the way
First, we don’t have Customer Service Officers, we have Customer Happiness Officers whose job is to ensure you are happy with your orders. Should ever receive a Printivo delivery and you are not happy. Please get in touch with us and we will fix it immediately.
Printivo ensures all orders are shipped fast and are in good condition.
Here is how we ensure
you are happy:
A Message
An automated confirmation that we have received your message.
A Call
A happiness officer will call you to personally help you fix the issue.
A Solution
We will do anything to fix the issue with your order, including a replacement or a full refund.
Timelines associated
with shipping:
Business cards, letterhead, envelops, stickers, roll up banner
Lagos – Five working days.
Other Nigerian cities – Seven working days.
Greeting cards, bags, imitations (special), notepads, flyers etc.
Lagos – Five working days.
Other Nigerian cities – Seven working days.
Special product with unique specifications
Shipping dates subject to agreement made at the point of order based on required specifications.