Shipping and delivery

What is the estimated delivery time?

Depending on products ordered, it takes an average of 3 working days to 5 working days to make for print products ordered on Printivo to ship and be delivered. If you are ordering from other Nigerian cities accept Lagos, orders may spend an it takes and extra 48hrs transit

How much are the delivery charges? delivers items purchased on the website across Nigeria. Delivery charge is dependent on your location within the country. Please see below the charges applicable to your location: All print orders are exclusive of shipping cost unless otherwise mentioned.

How will the delivery be done?

Depending on your delivery address, we process our deliveries through Printivo Direct Delivery and DHL. Central Lagos, Victory Island, Ikoyi, Lagos Island, Lekki, Ikeja are shipped by Printivo Direct while other locations nationwide are delivered by DHL.

Are prices inclusive of VAT?

No, we charge a VAT of 5% on all costs. This is remitted to the Nigerian Federal Inland Revenue Services according to the Law.

Does deliver internationally? does not deliver itemsto locations outside Nigeria currently. However, you can order print products on our site from anywhere in the world, but you'll have to ensure the delivery address is within Nigeria.

What is Printivo’s return policy?

We offer a standard 7 day return policy for eligible print items in case you need to make a return and request a reprint. To return any items printed on, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.